360° Support -

Safe Packing

As the supplier of packaging machines, we value packing more than anyone else.

Every machine is carefully packed with plastic wrap before it goes into the wooden case that specially designed for machine export.

Fixed devices are built into the machine to prevent movement during transportation, which ensures the integrity of the machine after arrival.

Machine packing
Machine installation guidance & training

Installation Guidance
& Training

All of our can seamers are installed before delivery so they're ready for use when arrive.

Online installation guide is available for other machines. If an onsite installation is required, our engineer will help you install & test the equipment to verify that the machine functions correctly & safely.

Besides, our engineer offers onsite training on machine care & maintenance for stable performance & reduced breakdowns.

Machine spare parts

Spare Parts Kit

Replacing worn parts on a timely basis is an efficient way to prevent unplanned downtime.

All our electrical parts come from world leading brands so you can purchase and change them easily if necessary. Besides, LPE provides kits of essential spare parts & components to avoid unnecessary stops including:

> Consumable parts with the possibility of wear
> Fundamental parts for the functioning of the machine

Ongoing Customer Service

Our customer services go beyond the pre-sales & sales periods.

  • Technical support icon

    Technical Support

    Online diagnosis & solutions are available for any emergency breakdown. If onsite correction is required, we can send our engineer to your plant, helping you solve the issue.

  • 1-year warranty icon

    1-year Warranty

    All the machine enjoys a one-year warranty. During this period, our engineer will fix any malfunction & change the broken parts of your machine for free.

  • 24/7 customer service icon

    24/7 Customer Service

    We understand even the slightest issue of the machine will affect your productivity. So we try our best to ensure the quickest response to any customer questions & requests.

Get a Free Quote Now